{"id":19739,"date":"2025-04-24T11:04:20","date_gmt":"2025-04-24T15:04:20","guid":{"rendered":"https:\/\/www.resourcepro.com\/?p=19739"},"modified":"2025-11-05T11:16:35","modified_gmt":"2025-11-05T16:16:35","slug":"resource-pro-partners-with-ascend-to-launch-direct-bill-complete-offering-for-insurance-brokerages","status":"publish","type":"post","link":"https:\/\/www.resourcepro.com\/news\/resource-pro-partners-with-ascend-to-launch-direct-bill-complete-offering-for-insurance-brokerages\/","title":{"rendered":"Resource Pro Partners with Ascend to Launch \u2018Direct Bill Complete\u2019 Offering for Insurance Brokerages"},"content":{"rendered":"<p><span class=\"TextRun SCXW85068020 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW85068020 BCX8\">Enhanced offering <\/span><span class=\"NormalTextRun SCXW85068020 BCX8\">to help<\/span><span class=\"NormalTextRun SCXW85068020 BCX8\"> insurance agencies reduce costs, improve <\/span><span class=\"NormalTextRun SCXW85068020 BCX8\">accuracy<\/span><span class=\"NormalTextRun SCXW85068020 BCX8\"> and accelerate commission reconciliation.<\/span><span class=\"NormalTextRun SCXW85068020 BCX8\">\u00a0<\/span><\/span><span class=\"EOP SCXW85068020 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><!--more--><\/p>\n<p><b><span data-contrast=\"none\">NEW YORK, April 24, 2025 \u2014<\/span><\/b> <a href=\"https:\/\/www.resourcepro.com\/?utm_source=corporate-website&amp;utm_medium=news&amp;utm_campaign=2025-direct-bill-complete-resource-pro-ascend&amp;utm_term=&amp;utm_content=resource-pro\"><span data-contrast=\"none\">ReSource Pro<\/span><\/a><span data-contrast=\"auto\">, a global provider of technology and operations solutions for the insurance industry, today announced an expansion of its Direct Bill Complete offering through the integration of technology from Ascend, a leading AI-powered insurance automation platform for insurance businesses. Designed <\/span><span data-contrast=\"none\">to streamline and simplify the reconciliation of direct bill commissions, the enhanced solution pairs ReSource Pro\u2019s expert service delivery wit<\/span><span data-contrast=\"auto\">h Ascend\u2019s <\/span><span data-contrast=\"none\">advanced technology to help insurance brokerages accelerate processing times, improve financial accuracy and reduce operational costs.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Processing direct bill commission statements remains a time-consuming challenge for insurance agencies. With thousands of statements arriving each month from hundreds of carriers, in more than 13,000 unique formats, agencies spend hundreds to thousands of hours monthly on manual entry, reconciliation and error resolution.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Direct Bill Complete <\/span><span data-contrast=\"auto\">accelerates transaction matching, reduces human involvement by up to 95%, and improves accuracy and data quality. This approach delivers 20% to 50% cost savings and provides actionable visibility into commissions and revenue.<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Key components of enhancing Direct Bill Complete with Ascend\u2019s platform include:\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Automation of manual tasks across the direct bill workflow<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Scalable support for exception handling and quality assurance<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Improved visibility into commissions, payments and revenue activity<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Faster reconciliation and improved cash flow management<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"none\">Enhanced service quality with fewer errors and shorter turn-around times<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">\u201cSolving our clients\u2019 operational challenges begins with understanding the intricacies of their day-to-day workflows,\u201d said Dan Epstein, CEO of ReSource Pro. \u201cFor one retail insurance broker, we resolved more than 10,000 transaction discrepancies in a single quarter. Direct bill processing remains a complex and resource-intensive area for insurance agencies. Our expanded Direct Bill Complete solution reflects our commitment to delivering practical, high-impact innovations that combine advanced technology with human expertise. By working across the insurance ecosystem, we\u2019re helping clients streamline operations, reduce risk, and unlock the capacity of their internal teams to focus on strategic growth.\u201d\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cAt Ascend, we believe the future of insurance finance is\u202fintelligent, automated, and effortless,\u201d said\u202fAndrew Wynn, Co-CEO of Ascend. \u201cOur AI software eliminates the repetitive, manual back-office work that holds brokerages back. Partnering with ReSource Pro allows us to bring this technology to more brokerages than ever before, with a managed delivery model that\u2019s built to scale.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">This launch is one of several tech-enabled solutions ReSource Pro plans to bring to market this year. In February, ReSource Pro announced the launch of Premium Audit Complete, a solution designed to transform the premium audit process for insurance carriers.\u00a0 By combining automation with expert support, the company aims to help insurance organizations work more efficiently and deliver greater value to their clients. Additional enhancements to Direct Bill Complete and new offerings in areas such as policy servicing, certificate management and analytics are already in development.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For more information, visit <\/span><a href=\"https:\/\/www.resourcepro.com\/\"><span data-contrast=\"none\">ReSourcePro.com<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"none\">About ReSource Pro<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations, and drive growth. Serving 1,800+ carriers, brokers, wholesalers, and MGAs, our global team of 10,000+ employees operates at the critical intersection of people, technology, data, and operations to help clients deliver sustainable results. With a 96%+ client retention rate for over a decade, ReSource Pro is a recognized market leader in insurance process and workflow optimization, data and technology services, and strategic evolution. In 2024, ReSource Pro earned a spot on the Inc. 5000 list of fastest-growing companies, making it the only insurance industry company to achieve this distinction 15 times.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">About Ascend<\/span><\/b><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Ascend is the leading AI-powered insurance automation platform for insurance businesses. By streamlining workflows across invoicing, accounting, reconciliation, and disbursement, businesses experience improved operational efficiencies, treasury management, and customer experience &#8211; resulting in increased profitability. To learn more about how Ascend can transform your business, please visit www.useascend.com.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enhanced offering to help insurance agencies reduce costs, improve accuracy and accelerate commission reconciliation.\u00a0\u00a0<\/p>\n","protected":false},"author":64,"featured_media":19741,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"news-category":[42],"insurance-segment":[27,29],"services":[352,33,31],"type-of-content":[40],"resource-type":[226],"class_list":["post-19739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","news-category-corporate-news","insurance-segment-carrier","insurance-segment-retail","services-business-services","services-process","services-technology","type-of-content-news","resource-type-news"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-19 11:59:27","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/posts\/19739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/comments?post=19739"}],"version-history":[{"count":6,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/posts\/19739\/revisions"}],"predecessor-version":[{"id":20460,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/posts\/19739\/revisions\/20460"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/media\/19741"}],"wp:attachment":[{"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/media?parent=19739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/categories?post=19739"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/tags?post=19739"},{"taxonomy":"news-category","embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/news-category?post=19739"},{"taxonomy":"insurance-segment","embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/insurance-segment?post=19739"},{"taxonomy":"services","embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/services?post=19739"},{"taxonomy":"type-of-content","embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/type-of-content?post=19739"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/www.resourcepro.com\/wp-json\/wp\/v2\/resource-type?post=19739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}