Insurance operations partner strengthens global delivery network to support growing demand from U.S. carriers, brokerages, and MGAs
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NEW YORK \u2014 March 24, 2026<\/strong>\u00a0\u2014 ReSource Pro, a leading strategic operations partner to insurance organizations, with more than 13,000 employees worldwide, today announced the official opening of its Philippines delivery center, marking a major milestone in the company\u2019s global expansion. The opening comes as ReSource Pro\u2019s workforce in the country has grown to over 650 employees, with plans to grow to nearly 1,000 employees this year.<\/p>\n The new office formalizes ReSource Pro\u2019s rapidly growing presence in the Philippines. The country has become an important hub supporting operational services for insurance organizations across property & casualty (P&C) and employee benefits sectors. It is also known for its strong service culture, with a deep-rooted emphasis on empathy that drives high levels of client orientation and service excellence. Services supported include commercial and personal lines, workers\u2019 compensation, excess, compliance, D&O, and Policy Insights solutions.<\/p>\n \u201cOur clients rely on us to deliver highly specialized operational expertise at scale,\u201d said Dan Epstein Tagger, CEO of ReSource Pro<\/strong>. \u201cThe Philippines has proven to be an exceptional market for recruiting talented professionals who meet our high quality standards for precision, operational intelligence, and trust. As our 19th delivery center in the US and worldwide, this new office represents a significant commitment from ReSource Pro to expand our global delivery capabilities and support our global workforce.\u201d<\/p>\n ReSource Pro first announced plans to expand into the Philippines in 2024, as part of its strategy to meet growing demand from U.S. insurance organizations for operational expertise and scalable support. Since then, the company has rapidly built out teams supporting a wide range of client functions.<\/p>\n Teams in the office work closely with ReSource Pro\u2019s global workforce to help insurance carriers, brokerages, MGAs, and wholesalers streamline complex workflows, improve productivity, and maintain operational excellence. ReSource Pro maintains rigorous hiring and training standards across its global workforce to ensure employees develop deep insurance knowledge and process expertise before supporting client operations.<\/p>\n \u201cOur focus has always been building true insurance expertise within our teams,\u201d said Manj Sohal, senior vice president of service delivery at ReSource Pro<\/strong>. \u201cThe Philippines offers a strong talent market with professionals who bring both technical capability and a commitment to excellence. As we continue to grow here, our priority remains developing the knowledge and operational rigor required to support our clients\u2019 increasingly complex needs.\u201d<\/p>\n The new office provides a collaborative space for teams to deepen training, speed knowledge transfer, and improve client support as ReSource Pro continues expanding its global delivery network.<\/p>\n The Philippines center is part of ReSource Pro\u2019s broader global operations footprint, with offices in the Americas, Asia, and Europe supporting over 2000 insurance organizations worldwide.<\/p>\n <\/p>\n
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